A Boutique Tour Operator Built for Travel Advisors
PRIVACY POLICY
Effective Date: January 1, 2026
FAMtastic Tour (“FAMtastic Tour,” “Company,” “we,” “us,” or “our”) operates the
website https://www.famtastictour.com (the “Service”).
This Privacy Policy describes how we collect, use, disclose, safeguard, and
process personal information when you access or use our Service, submit inquiries,
make bookings, or otherwise interact with us.
By accessing or using the Service, you acknowledge that you have read and
understood this Privacy Policy.
1. DEFINITIONS
Personal Data
Information that identifies, relates to, describes, or can reasonably be linked
to an identifiable individual.
Usage Data
Information collected automatically through the Service, such as IP address,
browser type, pages visited, timestamps, device identifiers, and interaction
metrics.
Cookies
Small text files placed on your device to enable functionality, analytics, and
advertising.
Data Controller
The entity that determines the purposes and means of processing Personal Data.
FAMtastic Tour is the Data Controller.
Data Processor / Service Provider
A third party that processes Personal Data on our behalf.
2. INFORMATION WE COLLECT
We may collect the following categories of information:
A. Contact Information
• First and last name
• Email address
• Phone number
• Mailing address
• Company name (for B2B users)
B. Booking Information
• Traveler names
• Travel dates
• Passport details where required
• Emergency contact information
• Special assistance requests
C. Payment Information
Payment details are processed by third-party processors. We do not store full
credit card numbers.
D. Usage Data
• IP address
• Device type
• Browser type
• Operating system
• Referral URLs
• Pages viewed
• Time spent
• Clickstream behavior
E. Location Data
Approximate geographic location derived from IP address or device settings.
F. Cookies and Tracking Data
See Section 10 below.
3. HOW WE USE YOUR INFORMATION
We use Personal Data to:
• Provide and operate the Service
• Process reservations and travel services
• Communicate regarding bookings
• Provide customer support
• Improve website functionality
• Conduct analytics
• Prevent fraud and abuse
• Comply with legal obligations
• Send marketing communications (where permitted by law)
• Enforce our Terms and Conditions
We do not sell personal information for monetary consideration.
4. LEGAL BASIS FOR PROCESSING (GDPR)
If you are located in the EEA, UK, or Switzerland, we process your Personal Data
under one or more of the following legal bases:
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Your consent
• Protection of vital interests
5. RETENTION OF DATA
We retain Personal Data only as long as necessary to:
• Fulfill booking obligations
• Comply with tax and accounting requirements
• Resolve disputes
• Enforce agreements
• Comply with regulatory requirements
Usage Data may be retained for analytics and security purposes.
When data is no longer required, it is securely deleted or anonymized.
6. SHARING & DISCLOSURE OF DATA
We may share Personal Data with:
A. Service Providers
• Airlines
• Hotels
• Ground operators
• Payment processors
• IT providers
• Analytics providers
These parties process data solely for contracted purposes.
B. Legal Compliance
We may disclose data if required to:
• Comply with law
• Respond to legal requests
• Protect our rights
• Prevent fraud
• Protect safety
C. Business Transfers
If FAMtastic Tour is involved in a merger, acquisition, restructuring, or sale of
assets, Personal Data may be transferred subject to applicable law.
7. INTERNATIONAL TRANSFERS
Your information may be transferred to and processed in the United States or other
jurisdictions.
Where required by law, we implement appropriate safeguards, including:
• Standard Contractual Clauses
• Contractual data processing agreements
• Adequate security measures
By using the Service, you consent to such transfers where permitted by law.
8. DATA SECURITY
We implement commercially reasonable administrative, technical, and physical
safeguards including:
• SSL encryption
• Secure hosting
• Access controls
• Restricted data access
• Vendor data processing agreements
However, no transmission method over the Internet is 100% secure. We cannot
guarantee absolute security.
9. YOUR PRIVACY RIGHTS
Depending on your jurisdiction, you may have rights to:
• Access your Personal Data
• Correct inaccuracies
• Request deletion
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent
• Opt-out of targeted advertising
• Opt-out of sale or sharing (where applicable)
California residents may request:
• Categories of personal information collected
• Categories disclosed
• Categories shared for advertising
• Deletion of personal information
• Correction of inaccurate information
To exercise rights, contact: info@famtastictour.com
We may verify your identity before processing requests.
10. COOKIES & TRACKING TECHNOLOGIES
We use:
• Strictly necessary cookies
• Performance cookies
• Analytics cookies
• Functional cookies
• Advertising and remarketing cookies
Third-party services may include:
• Google Analytics
• Google Ads
• Meta (Facebook)
• Microsoft Advertising
• Other remarketing platforms
You may:
• Disable cookies in your browser
• Use advertising opt-out tools
• Adjust device privacy settings
If you are located in jurisdictions requiring consent, non-essential cookies
are deployed only after consent.
11. DO NOT TRACK
We do not currently respond to browser “Do Not Track” signals due to lack of
standardized enforcement.
12. CHILDREN’S PRIVACY
Our Service is not directed to individuals under 18 years of age.
We do not knowingly collect personal data from minors without verified parental
consent.
13. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for
their privacy practices.
14. PAYMENT PROCESSING
Payments are processed through PCI-DSS compliant providers. We do not store
complete card numbers.
Payment processors may include:
• Stripe
• PayPal
• Square
• Authorize.net
• Other listed providers
Their privacy policies govern payment data.
15. DATA BREACH NOTICE
In the event of a data breach involving Personal Data, we will notify affected
individuals and regulators as required by applicable law.
16. CHANGES TO THIS POLICY
We may update this Privacy Policy at any time.
Updates become effective upon posting. Continued use of the Service constitutes
acceptance of updates.
17. CONTACT INFORMATION
For privacy-related inquiries:
FAMtastic Tour
Email: info@famtastictour.com